1. Scope and role
This policy applies when you visit zaredon.com, create an account, contact us or use the Zaredon Service. Zaredon acts as controller of account, website and support information. When an organization uses Zaredon to process information under its control, Zaredon may act as a processor or operator on that organization's instructions.
2. Information we collect
We may collect account information such as email address and authentication identifiers; workspace and Design System information; files, URLs and metadata you choose to import; integration identifiers and authorization data; product usage, device, browser, IP address, logs and diagnostic events; and communications you send to support. Please do not submit sensitive personal information that is not needed to use the Service.
3. How we collect information
Information comes directly from you, from your use of the Service, from an organization that manages your workspace and from third-party services you explicitly connect. We use essential cookies and similar local-storage technologies for authentication, security, preferences and service functionality. We do not use them to sell personal information.
4. How and why we use information
We process information to provide requested features, authenticate users, maintain workspaces, import Design System sources, generate outputs, provide support, secure and troubleshoot the Service, prevent abuse, comply with law and understand product reliability. Depending on applicable law, our legal bases include performing our agreement, legitimate interests in operating and securing the Service, consent where requested, and compliance with legal obligations.
5. Source files and AI tools
Zaredon is designed to process only the content needed for the feature you request. We do not sell customer content and do not use private customer content to train public generative-AI models. Content is not sent to an external AI provider unless a user enables or directs an integration that requires that transfer. Review the destination provider's terms before sending content to it.
6. Sharing and service providers
We may share information with infrastructure, database, authentication, security, analytics and support providers that process it for us under contractual restrictions; with third-party integrations at your direction; with professional advisers; or when required to comply with law, protect rights and safety, investigate abuse or complete a corporate transaction. We do not sell or rent personal information.
7. International transfers
Zaredon and its providers may process information in countries other than your own. Where required, we use recognized legal mechanisms and contractual safeguards for international transfers.
8. Retention
We retain account and workspace information while an account is active and for the period reasonably needed to provide the Service, resolve disputes, secure our systems and meet legal obligations. Retention may vary by data type. We delete or de-identify information when it is no longer needed, subject to backups and records we must retain by law.
9. Security
We use reasonable technical and organizational measures intended to protect information, including access controls and scoped integration permissions. No online service is completely secure, so users should protect credentials and notify us promptly of suspected compromise.
10. Your choices and rights
Depending on your location, you may request confirmation of processing, access, correction, deletion, anonymization, restriction, portability or information about sharing; object to certain uses; or withdraw consent. You may also complain to your local data-protection authority. We may verify your identity and may retain information when the law permits or requires it. Account and privacy requests can be submitted using the contact below.
11. Children
The Service is intended for professional users and is not directed to children. We do not knowingly collect personal information from children under 13 or a higher minimum age required by local law.
12. Policy changes
We may update this policy as the Service or legal requirements change. We will revise the date on this page and provide additional notice for material changes when appropriate.
13. Privacy contact
Privacy questions and rights requests may be sent to support@zaredon.com. Please use the subject “Privacy request” and do not include passwords or unnecessary sensitive information.